Established in 2006, the SVVPMA has brought together veterinarians and practice managers in the Sacramento Valley region to openly discuss and share ideas about practice management. Through evening lectures, we have also been able to bring to the area team building practices, profitability ideas, and customer service builders.

Dinner Meeting

How Veterinarians can Strategically Manage Complaints & Lawsuits

Speaker - Daniel L. Baxter partner at Wilke Fleury 1.5hrs CE

"How Veterinarians can Strategically Manage VMB Complaints and Lawsuits"

Dan will speak on what veterinarians and veterinary practice managers can (and should) do when faced with a Veterinary Medical Board complaint or a civil suit. He will discuss the substantive and procedural steps that shold be followed when faced with a VMB complaint or lawsuit, as well as techniques to avoid becoming the subject of such a proceeding in the first place. The goal is for attendees to leave the presentation with a clearer sense of their rights and responsibilities vis-a-vis veterinary legal proceedings, and how to avoid them.